2 thoughts to “I HATE ROGERS!”

  1. The year of that last comment was the year I cancelled rogers and switched to Distributel for four years.

    Distributel was awful in every way, including constantly raising the price and their terrible customer-service, but the service rarely even worked, they sent a crappy SMART/RG cable-modem that started having problems almost a year after I got it and continued to get worse and worse over six months, constantly dropping the connection faster and faster, until I finally gave in and called them to replace it, but they dragged me through hell, trying to avoid replacing it,until they finally did. They sent a replacement, of the SAME crappy mode, which ended up having the EXACT SAME PROBLEM. The replacement lasted almost a year before it started dropping the connection faster and faster. Eventually, when they cut all “discounts” and charged me full price and refused to acknowledge the regular-price on their site and said it was “only for new customers”, I told them to go to hell.

    I ended up going back to Rogers like an abused wife going back to her abusive ex, but only because I learned about the government forcing telecom providers to provide an affordable-package for low-income people (which of course, the telecoms try to hide and avoid people finding out, and when you do, they spew fake magnanimity to pretend like it was their idea to be nice 😒).

    The telecom monopoly in Canada is atrocious and the only choice is which hole you want to get raped in, but you’re getting raped no matter what.

  2. They are worse than ever. As usual, they raised the prices, regardless of the contract we had, and when I called to cancel the TV service (the most expensive service), they said that the price for the Internet and home-phone would go up by $30. Typical Rogers, increasing price for decreasing service. Their B.S. excuse was that the phone service was a “promotional price”. So, a Rogers landline phone service doesn’t cost $30, it costs $60!

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